New Patient Information:
Scheduling Information
All new patient visits need to be scheduled by a Sonoma Roots staffer, at this time. Return visit can be made online or by calling Sonoma Roots. If you need to be seen the same day, please call us as that option is not available online.
All new patient visits need to be scheduled by a Sonoma Roots staffer, at this time. Return visit can be made online or by calling Sonoma Roots. If you need to be seen the same day, please call us as that option is not available online.
What To Bring To First Visit With Dr. Danielle
Please bring current supplements and medications to the first visit. If you have recent blood work results, please bring to the first visit or submit them after completing the new patient electronic paperwork. If unable to obtain recent laboratory or imaging reports, Dr. Danielle can provide the forms to submit to other health care providers.
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New Naturopathic Patient Paperwork:
All forms are sent to patients electronically after booking a new patient appointment. Please fill out new patient electronic paperwork prior to your visit with Dr. Danielle Schwaderer Kettler. Virtual visits will be sent a link to login to into virtual visit at least 24 hours in advance of scheduled service.
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Policies & Procedures at Sonoma Roots Natural Medicine:
Cancellation & Rescheduling Procedures
Cancellations and rescheduled visits must be made 24 hours in advance to avoid the $50 cancellation fee. Rescheduling or canceling a visit may be made online or by calling Sonoma Roots.
Appointment Confirmation Procedures
Confirmation of appointments will be made at the time of booking via the email address provided. Additional confirmations will be sent out 24 hours prior to the scheduled visit via text message reminder or email confirmation (whichever is provided by patient).
Payment Information
All payments for services and merchandise are due at the time of service. Sonoma Roots accepts cash, check, and all major credit cards.
Health Insurance
Although Dr. Danielle's services are not covered by insurance, some specialty labs are deeply discounted for insurance users. Patients are encouraged to call their insurance provider to see if reimbursement for Dr. Danielle's services is an option. If reimbursement is an option, inform Dr. Danielle at the time of the visit and she can provide the necessary super bill or paperwork for the patient to submit to their insurance provider.
HSA/Flex Spending Accounts
HSA/FSA cards can be used for several of Dr. Danielle's naturopathic services and many of the prescribed treatments as long as sufficient funds are available in the patients account.
Return Policy
Products purchased at Sonoma Roots can be returned in an unopened condition and with the original receipt within 14 days of purchase. We are sorry, but we can not accept returns of books and refrigerated items (probiotics, etc). All sales are final on services and sauna sessions/packages.
Email Policies
When emailing Dr. Danielle directly, please allow up to 3 business days for a response. If a concern requires immediate attention, please call Sonoma Roots and leave a message for Dr. Danielle with our front desk staff. Please keep in mind that responses requiring more than clarification of previous treatment plans or simple "yes" or "no" answers may require a follow-up visit for proper assessment and/or diagnosis.
Cancellations and rescheduled visits must be made 24 hours in advance to avoid the $50 cancellation fee. Rescheduling or canceling a visit may be made online or by calling Sonoma Roots.
Appointment Confirmation Procedures
Confirmation of appointments will be made at the time of booking via the email address provided. Additional confirmations will be sent out 24 hours prior to the scheduled visit via text message reminder or email confirmation (whichever is provided by patient).
Payment Information
All payments for services and merchandise are due at the time of service. Sonoma Roots accepts cash, check, and all major credit cards.
Health Insurance
Although Dr. Danielle's services are not covered by insurance, some specialty labs are deeply discounted for insurance users. Patients are encouraged to call their insurance provider to see if reimbursement for Dr. Danielle's services is an option. If reimbursement is an option, inform Dr. Danielle at the time of the visit and she can provide the necessary super bill or paperwork for the patient to submit to their insurance provider.
HSA/Flex Spending Accounts
HSA/FSA cards can be used for several of Dr. Danielle's naturopathic services and many of the prescribed treatments as long as sufficient funds are available in the patients account.
Return Policy
Products purchased at Sonoma Roots can be returned in an unopened condition and with the original receipt within 14 days of purchase. We are sorry, but we can not accept returns of books and refrigerated items (probiotics, etc). All sales are final on services and sauna sessions/packages.
Email Policies
When emailing Dr. Danielle directly, please allow up to 3 business days for a response. If a concern requires immediate attention, please call Sonoma Roots and leave a message for Dr. Danielle with our front desk staff. Please keep in mind that responses requiring more than clarification of previous treatment plans or simple "yes" or "no" answers may require a follow-up visit for proper assessment and/or diagnosis.
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Shop Hours:
M & W: 10-2pm, Tu & Th: 10-5:30pm |
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